Pennsylvania Gaming Control Board

Pennsylvania Gaming Control Board

If you would like to contact the Pennsylvania Gaming Control Board about any questions or concerns, please contact them via email at
Should you wish to contact our friendly Betway Support Team for further assistance, simply call us at 1-833-657-1818. We are available between 24/7.
    • Related Articles

    • Complaints Process

      Betway will always do our best to resolve your query quickly and professionally. If you have any questions or concerns regarding your account, we encourage you to reach out to us via Live Chat or Email. However, should you feel that your query was ...
    • Self-Exclusion

      You have the power to restrict complete access to your account either temporarily by applying a Cool Off period to your account or permanently by enrolling for the Online Self-Exclusion Program offered by the Pennsylvania Gaming Control Board. To do ...
    • Geo-location

      We are required by regulation to determine our customer’s location in order to allow real money gaming. We use a software plugin to determine the location based on your IP address and local wifi details. The plugin launches every time you login and ...
    • Set Limits

      Setting your own limits is simple!  Click on the menu button and go to the Responsible Gaming section. You can set one or more limits from the options shown below.
    • Blocked Apps

      We are obligated to make sure that all gaming activity takes place within the permitted state. In order to do this, our geolocation solution detects for any apps that allows desktop sharing, remote access, VPN, unauthorized changes to the system ...